Saturday, May 05, 2007

Oriental Bank Of Commerce, Net Banking Down

The Oriental Bank Of Commerce is a public sector bank in India. It used to be primarily a North India bank till it took over Global Trust Bank a few years ago. Now it has a pan India presence.

They have good service and a decent internet banking portal. I use this bank because it has a branch next to my flat and a decent ATM network. I am well know in the local branh and get very good service.

Yesterday I tried accessing the bank's web site and got a rude shock. It seems OBC has exceeded it's bandwidth quota on the web server and the service provider has shut the site down. All that comes up is a terse message saying "bandwidth exceeded" (see screenshot below).

The screen shot was taken today. So the web site has been down for at least 24 hours, maybe more. And nobody from the bank seems to have noticed.

Bad for business guys. Most of your customers will not notice since they do not use the internet. However the fact that you have exceeded your quota means that the number of your customers using net-banking is on the rise. Spend some of that profit you are making and give us a better web site!

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