Kenstar Microwave Oven + TMC & eZone Hyderabad

Yesterday afternoon Padmaja & I went to buy a new microwave oven to replace the old one. Drove down to TMC Begumpet and liked the Kenstar 31DCF Model. Cash price Rs 13,000/- Then we saw the previous model from Kenstar, 30 DCF with a price tag of Rs, 11,990/-. Not much difference between the two other than the capacity (31 lts vs 30 lts) and the exterior finishing. TMC offered us a Rs 500/- trade in for the old microwave oven. We decided to take the deal and I paid over the cash. TMC then told us that it would be delivered the next day and delivery would cost me Rs 50/-. We were pissed with that. Most stores offer free delivery and installation. Anyway, we decided to take the deal.

In the evening we took the kids to the new Mall in Banjara Hills, City Center. We walked into the new eZone store and saw the same Kenstar oven (31 DCF) on sale for Rs. 13,990/- with a Kenstar Karishma Food Processor free! Damn! Well, I called TMC and asked them to cancel my order. They initially tried to sell me a story of how this was a company offer that had been withdrawn and that eZone was somehow at fault. I called eZone and confirmed the offer and called TMC again. Spoke to a nice young man called Feroze Khan. He told me that if I could show him a invoice from eZone for this offer he would refund my money. But I would have to do it the same evening! Opps. It was 8.00 pm already :-(

Padmaja & I jumped in the car and drove to eZone. Verified everything, paid for the stuff and rushed to TMC in Begumpet. Feroze handed over the cash refund without further discussion. he did keep a photocopy of my eZone invoice.

Alls well that ends well! Padmaja has her new microwave and that food processor she has been eying for some time!

eZone has some great deals at this time. The store is new and their pricing is aggressive. Currently the best prices in Hyderabad. And their store reminds of of Best Buy & Circuit City.